Privacy Policy

Privacy Policy

Effective Date 2 May 2025

Website www.advancedstemtuition.co.uk

Business Name Advanced STEM Tuition

Location United Kingdom

Management Software Used TutorBird (by Teachworks Inc.)

Introduction

At Advanced STEM Tuition, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you engage with our services, including but not exclusive to, tutoring in Maths, Further Maths, Physics, MAT and PAT test preparation, and university application support.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant data protection legislation.

What Information We Collect

a) Personal Details
  • Name (student and parent/guardian)
  • Email address
  • Phone number
  • Address (optional or where required for invoicing or in-person services)
  • Date of birth (where relevant for exam preparation)
b) Academic Information
  • School/college details
  • Subjects of study and levels (e.g. A-Level Maths)
  • Exam boards and upcoming examination dates
  • University application information (e.g. UCAS details, personal statement drafts)
c) Usage Data
  • Session booking history
  • Communications through our platform
  • Feedback and progress notes
d) Payment & Billing Information
  • Invoicing address and payment records (processed securely via TutorBird and its integrated payment providers)

3. How We Use Your Data

Your data is used solely to:

  • Provide personalised tutoring and support
  • Schedule and manage sessions via TutorBird
  • Communicate important updates and feedback
  • Process payments and invoices
  • Track academic progress
  • Support university application processes
  • Improve our service based on user feedback

We do not use your data for automated decision-making or profiling.

4. Third-Party Services

We use TutorBird, a platform by Teachworks Inc., to manage scheduling, communication, payments, and student information. Your data may be stored on TutorBird’s secure servers.

TutorBird’s privacy policy can be found here:
👉 https://www.tutorbird.com/privacy-policy/

We also use:

  • Email service providers (e.g. Gmail, Outlook)
  • Video conferencing tools (e.g. Zoom or Google Meet)
  • Payment processors (e.g. Stripe, PayPal)

These third parties have their own privacy policies and are compliant with data protection standards.

5. Data Retention

We retain your personal data only for as long as necessary:

  • For active students: While tuition is ongoing
  • For former students: Up to 2 years after services end, unless legally required to retain it longer

You can request deletion of your data at any time unless we are required to retain it for legal or financial reasons.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Data portability (receive a copy of your data in a usable format)
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at privacy@advancedstemtuition.co.uk.

7. Security

We implement appropriate technical and organisational measures to protect your data. This includes:

  • Password-protected systems
  • Encrypted data storage (where supported by third-party platforms)
  • Access limited to authorised personnel only

8. Cookies and Website Analytics

Our website may use cookies to improve user experience and analyse website traffic. You will be given the option to accept or manage cookies upon visiting the site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Advanced STEM Tuition
Email: enquiries@advancedstemtuition.co.uk

4.7/5.0

A Level Physics: Exam Skills Camps

An in-person all day event with up to 10 students to really nail down essential topics to best prepare you for your A level physics exams. Camps will focus on different topics depending on the day. Book on via the link below and choose the appropriate day for your needs.

4.7/5.0

A Level Further Mathematics: Exam Skills Camp

An in-person exam-focused all day event with up to 10 students to really nail down essential topics to best prepare you for your A level further mathematics exams. Camps will focus on pure, mechanics and statistics, depending on the day. More dates will be made available for popular courses. Book on via the link below and choose the appropriate day for your specific needs.

4.7/5.0

A Level Mathematics: Exam Skills Camp

An in-person exam-focused all day event with up to 10 students to really nail down essential topics to best prepare you for your A level mathematics exams. Camps will focus on different target grades depending on the day. Book on via the link below and choose the appropriate level.

4.7/5.0

A Level Physics Tuition: Small Group

This is an online small group tuition service via Teams which can be booked using the button below. Once booked, a topic list will appear so that you can indicate areas to target. Each session is one hour in length and will be attended by a maximum of 5 students to ensure targeted support.

4.7/5.0

A Level Further Mathematics Tuition: Small Group

This is an online small group tuition service via Teams which can be booked using the button below. Sessions will cover pure, mechanics and statistics separately. Once booked, a topic list will appear so that you can indicate areas to target. Each session in one hour in length and will be attended by a maximum of 5 students to ensure targeted support.

4.7/5.0

A Level Mathematics Tuition: Small Group

This is an online small group tuition service via Teams which can be booked using the button below. Once booked, a topic list will appear so that you can indicate areas to target. Each session is one hour in length and will be attended by a maximum of 5 students to ensure targeted support.

4.7/5.0

A Level Physics Tuition: One-to-One

This is an online one-to-one tuition service via Teams which can be booked using the button below. A minimum of one hour can be booked and a second consecutive hour can be booked in addition with a 10% discount for this second hour. Once booked, a link to a questionnaire will appear. Please ensure that the questionnaire is filled in with as much detail as possible to allow planning for the session to fully target your requirements.

4.7/5.0

A Level Further Mathematics Tuition: One-to-One

This is an online one-to-one tuition service via Teams which can be booked using the button below. A minimum of one hour can be booked and a second consecutive hour can be booked in addition with a 10% discount for this second hour. All pure content and the mechanics and statistics applied modules are covered. Once booked, a link to a questionnaire will appear. Please ensure that the questionnaire is filled in with as much detail as possible to allow planning for the session to fully target your requirements.

4.7/5.0

A level Mathematics Tuition One-to-One

This is an online one-to-one tuition service via Teams which can be booked using the button below. A minimum of one hour can be booked and a second consecutive hour can be booked in addition with a 10% discount for this second hour. Once booked, a link to a questionnaire will appear. Please ensure that the questionnaire is filled in with as much detail as possible to allow planning for the session to fully target your requirements.

4.7/5.0

GCSE Mathematics Exam Skills Camps

An in-person all day event with up to 10 students to really nail down essential topics to best prepare you for your GCSE exam. Camps will focus on different target grades depending on the day. Book on via the link below and choose the appropriate level.

4.7/5.0

GCSE Mathematics Group Tuition

Small group online tuition via Teams with no more than 10 students. Sign up using the link below and choose the appropriate target level. You will be directed to a questionnaire to help personalise the experience.

4.7/5.0

GCSE Mathematics Tuition One to One

This is an online one-to-one tuition service which can be booked via the button below. A link to a questionnaire will appear which allows you to customise this service to best meet your needs. Please ensure that the questionnaire is filled in with as much detail as possible to allow planning for the session to fully target your requirements.